Google Places
I am a big fan of Google Places (Formerly Google Local Listings).
Provided you have a physical office in a well populated area, it can give your business lots of extra free exposure.
But I think that a lot of people will agree that it is not perfect. If you have a problem with your listing, then you will get very little help from anyone at Google, and here is a monthly update they sent me for PPCNI.com:-
??
Well at least the ‘Google’ keyword is somewhat relevant.. :-)
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[New Post] Google Places – via #twitoaster http://www.ppcni.com/google-places/798/