The Path To Purchase

Thanks to Google for some information that is actually useful ( https://www.thinkwithgoogle.com/tools/customer-journey-to-online-purchase.html ).

Here’s the summary for UK traffic compared to USA traffic, which backs up what I said I thought I knew on twitter not so long ago about Display ads in the UK compared to the USA (though I am surprised that a social click in the UK is more ‘last interaction’ than it is in the USA). I must also point out that the Organic traffic probably looks better than PPC because a higher proportion of organic traffic will come from brand keywords.

UK

traffic-channels-last-interaction-UK

USA

traffic-channels-last-interaction-USA

Back to the UK again, it also shows what is fairly obvious to anyone who has been doing business online for any length of time. A lot of people take a lot of time to make up their minds and actually make the purchase after visiting your web site, and the higher the value of the purchase, the longer it takes…:-

days-to-purchase-average-order-value

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